I know I'm going to get downmodded for this but I have to agree with Captain-M.

The attitude that "we're doing better than our competitors so we don't need to improve" is toxic, and usually fatal for a company in the long run (... the others aren't going to be content with sitting in second place forever).

My earlier-gen MBP, iPhone, iPods etc are all rock solid (I'm delighted with them all), but I could easily see a situation where quality could go south on new products in the rush to cut costs and get to market faster.

I hope that's not the case. It would be little comfort to me as a new buyer if my machine bricked for no reason, and some smug fanboy pointed out that other people who bought Macs in the past had no problems (making me the problem?)

What is with Hacker News' obsession with Apple minutiae?

I've found this to be quite common of bloggers. They tend to generalize their own personal experiences to the entire population without really doing much research into it.

I love my MBP, but in my experience AppleCare support is horrible compared to the competition. If something goes wrong with your Dell laptop, they will send a technician out to you the next day and repair it on-site. If something goes wrong with your Mac, you have to make an appointment to take it to an Apple store, and you may have to leave it there for up to a week while it gets repaired.

I dunno...I've seen both sides of this issue.

I had an iBook 13" I got in 2002. Stayed with me for three years before the logic board start to go out on me; freeze ups, bad video, etc. It seems like it was either asleep or on, and always with me so I kind of expected it.

Another person I was acquainted with seemed to have this same problem but every few months or so. He got a few free Ti and iBooks out of them. Better to ask forgiveness, I guess.

In this case doing better than the competition doesn't mean doing well. It doesn't even mean acceptable. I don't use any apple products and I don't really care either way, but saying that they're better than the competition doesn't mean anything.

Why the hell is this linked?

>> But is Apple doing a far better job than any of its competitors? Yes. <<

No.

TC is always full of animosity against Google, Yahoo and Apple.

Are they sponsored by microsoft?

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