Tell: Thunderbird just made me lose a contract
So I have been a long time fan of Thunderbird mail client.
But today, I just realized a sad event that made me lose an email that was buried in a thread.
I had an email thread started a week ago. I sent, they replied, then I replied back.
They were supposed to reply within a day or two. I didn't get any, or Thunderbird made me believe so.
I was waiting and waiting even checking in the junk.
Nothing new, nothing unread, the thread is still all read.
Eventually, I learned that they have been replying and Thunderbird has been burying it under the thread. No way to find out.
Looked up in the bugzilla, and it is a known issue.
So if any of you use this client I suggest you to check deep within threads. Don't expect to see it at the top of the thread, or for the thread activated to be unread like Gmail and others, even outlook.
End of rant.
Conversations never worked for me for the Inbox. I always set sort-by as: Date -> Descending -> Unthreaded.
Once an email is acted upon, it's archived. Archive folder is threaded though to keep conversation flow.
People can say whatever they want about Thunderbird, but the reality is that it just lags behind web based solutions. It’s seriously 10 years behind what it should be, it’s getting better no doubt but still lagging behind…