I think what he says has a lot of truth, and the word 'amoral' doesn't get enough association with successful business'. But at the same time, I think he's painting with very broad strokes, when he essentially implies that to be a successful entrepeneur you need to do business with Nazi's, and that necessary requirement for any successful business is to abandon one's morals.

This I know: both of those men will be remembered long after the world has forgotten about Malcolm Gladwell.

easy test of credence: who were the steve jobs (built a megacompany) and bill gates (built a megacompany, transitioned to charitable works) of 50 years ago? what about 100 years ago? which (if any) of them are widely remembered today?

I think it is likely that both Apple and Microsoft will be around 50 years from now, so they will serve as reminders of their founders. For example, JP Morgan Chase still survives today to remind us of JP Morgan.

I don't think Steve Jobs will be remembered as a business entrepreneur, he will be remembered as an innovator or inventor, similar to Thomas Edison. Edison "invented" (in reality, oversaw the mass commercialization of) many of the technologies that became the building blocks of the industrial revolution. Jobs "invented" (in reality, oversaw the mass commercialization of) many of the technologies that became the building blocks of the information revolution.

Accurate? No, not really, but the popular perception of Edison is not accurate either. These are the modern myths of America, and myths are not remembered for their accuracy.