Revenue Canada worker's video game draws criticism

  • Basically in the game you take a phone call from some guy and try to get him to answer a sufficient number of security questions that you can actually change whatever needs changing.

    Being too fuzzy on the details and not pushing for enough information results in the caller being happy(ish), but you get an e-mail from the boss afterwards telling you you're fired. Being sarcastic or downright rude results in the person on the other end making a complaint to your boss, resulting in you getting an e-mail firing you when the call ends.

    Amusingly, I'm not actually sure whether it's possible to finish the game while both managing to make the change the user wants and not getting fired. I think the best ending I've got so far was the caller failing to make it past all the security checks, and having to drop the call.

    The game does not use any real recorded voices and it doesn't particularly make fun of callers. Just the caller is somewhat quick to anger and doesn't know the answer to any questions, really.

    This is a massive overreaction by the minister, who obviously hasn't played the game either.

  • I do believe the National Revenue Minister is overreacting just a tad bit. Creating a game about phone support is conduct that is "offensive" and "unacceptable"? An investigation is required to ensure that confidential taxpayer information wasn't compromised?

    So, fire him and then ask to start a potential criminal investigation over this?

    Seems to me that politicians in Canada need something more substantial to complain about.

  • Gallant has received a slew of tweets of encouragement, and he has tweeted that sales of his game are "through the roof.”

    He probably doesn't need the job that badly any more, then.

  • To give you an idea of how federal tax workers act here is an example.

    In my region is a big tax centre and it was discovered these people who process taxes, federal workers, smoke illegal smuggled cigarettes. Someone searched through the old cigarette buts around the smoking area of the building and found a lot were off-tax, Native, illegal cigarettes.

    These people make $60,000 to $80,000 per year in an area where a good wage is a full-time minimum wage job.

    Combined with the low cost of living here and a massive wage these people these federal tax workers are beyond arrogant.

  • You're probably going to loose your job if you bitch about it publicly.

    Doesn't matter if it's in a game or on Facebook or out in the lobby.

  • That video was hilarious. I'm sure some game company would hire him.

    Someone like this doesn't belong in a government job. They need to find a corporate drone and he's not that person.

  • Can-Con!

  • Here's the link to his game: http://www.davidsgallant.com/igtced.html

    Personally, I think he managed his workplace stress constructively. He made a game people may enjoy rather the six o'clock news for doing something rash.