Brilliantly written, very thorough. It's interesting that the 'little guys' have that "I love my users, and I really just want to help them" mentality so at odds with the big players (I'm trying to take the same approach with Twitterscribe too). I wonder at what size it flips around and users become the enemy, or at least, an annoyance to be ignored.

oh, man. to all the people who say "why would you put up with apple's draconian app store policies?" this article is the answer.