Dimdim - Excellent free alternative to WebEx et al

by amarcus on 9/28/2009, 3:10 PM with 12 comments
  • by hkuo on 9/28/2009, 11:56 PM

    They're completely missing the mark in selling their product, like really really really far off. The only takeaway I got from their homepage is "save $500 over web ex over a year". Ok, that's a +1. What else? Hello? Anything?

    So they should understand that there are people that currently use tools like this, and there are people that don't. The people that don't, well, that's hard, because you have to explain how the service can benefit them. The people that do use these kind of tools, well they all have their gripes. So that's an easy sell. Assuming you are focusing on those gripes. Or giving a service of equal quality, but less money.

    So, looking at the people that already use these tools (myself included), I need a comparison chart. Tell me how you are better. Saving money alone ain't gonna cut it. Lay out all the reasons for me in as simple a way as possible. If saving money is the only thing you're selling me, well, my only assumption can be that I save money for a lesser quality product.

    That homepage is hella cluttered, but isn't doing any convincing.

  • by jfischer on 9/28/2009, 5:34 PM

    Anyone have experience using this? Certainly the pricing is attractive, but I'm also concerned about quality and stability.

    I've used Adobe ConnectNow for several meetings, but found it to be very flaky. At this point, I would not trust ConnectNow for an important meeting.

  • by 1yellowbrick on 9/30/2009, 6:48 PM

    We tried the free version for a week. During one of our presentations, we were given a call-in number that was already in use. We stayed on the line for a minute to figure out what was going on before realizing this other company was discussing very private financial information. Apparently, they did not even realized we had joined in on their call. Needless to say, we lost that sale. And DimDim lost a customer for life. (We emailed DimDim and never even got an apology or explanation.)

  • by dimdim on 10/1/2009, 7:46 PM

    @1yellowbrick: let me know what passcode you were assigned, there shouldn't be overlap. @nethergoat: you can now try our paid options (Pro or Webinar) free (30 day trial) @deltaqueue: we're working on sharing only portions of the screen. @khuo: thanks for the feedback on the messaging, I'll share it with the team.

    -k Kevin Micalizzi, Community Manager Dimdim Web Conferencing e: kevin@dimdim.com

  • by jhg on 9/28/2009, 4:20 PM

    How is it better than http://www.logmein.com that is also free ?